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Problem with interactive chart

PostPosted: Thu Jul 13, 2017 5:12 pm
by gvise17
Goodmorning,
Unfortunately, I can not open the interactive chart for two days.
The white screen appears.
Do you have any suggestions?

Many thanks!
Y.

Re: Problem with interactive chart

PostPosted: Sun Jul 16, 2017 1:23 pm
by Mira
Hello,

it's a problem with Adobe Flash plugin. Please update Flash plugin and check that it's enabled in your webbrowser

Follow this steps: https://helpx.adobe.com/flash-player.html

Re: Problem with interactive chart

PostPosted: Mon Jul 17, 2017 4:55 am
by gvise17
Hi Mira!
many thanks!
Problem solved by downloading firefox and installing the plugin for flash player
I could not fix the problem with Edge for Windows 10, but it does not matter...now i use Firefox^_^

best regards!!