Problem with updating data Support for portfolio module

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jonasmucha
 
Posts: 1
Joined: Thu Apr 03, 2014 10:44 am

Problem with updating data

by jonasmucha » Wed Apr 09, 2014 8:33 pm

Hello,

I am in long pozition in market: LCQ14-LCM14

Unfortunatelly, there is no update since yesturdays close. Why these data are not updated on intraday basis? What do I have to do to solve this problem?

Thank you very much for any guidance.

Regards,

Jonas

Roman
 
Posts: 145
Joined: Tue May 14, 2013 12:59 pm

Re: Problem with updating data

by Roman » Thu Apr 10, 2014 7:12 am

Hi Jonas

Do you have intraday update enabled? (you can enable/disable it in Profile button). If not, then prices what you see are EOD and are updated next day. If yes, and you think that intraday price is not correctly updated, please send us screenshot of Analyze => Quotes and include your time. We will investigate it.

Thanks

Roman

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