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Problem with updating data

PostPosted: Wed Apr 09, 2014 8:33 pm
by jonasmucha
Hello,

I am in long pozition in market: LCQ14-LCM14

Unfortunatelly, there is no update since yesturdays close. Why these data are not updated on intraday basis? What do I have to do to solve this problem?

Thank you very much for any guidance.

Regards,

Jonas

Re: Problem with updating data

PostPosted: Thu Apr 10, 2014 7:12 am
by Roman
Hi Jonas

Do you have intraday update enabled? (you can enable/disable it in Profile button). If not, then prices what you see are EOD and are updated next day. If yes, and you think that intraday price is not correctly updated, please send us screenshot of Analyze => Quotes and include your time. We will investigate it.

Thanks

Roman